1 reviews | Active since Aug 2025
Contract expired after 2 years lawyers deduct
Looking for the minus rating sadly there is none. This is the worst of the worst to ever get a contract with. Got a contract had it for plus minus 9 years if not longer. Contract expired I stopped it. Vodacom kept deducting I called again asked to stop nothing happened, I started to reverse the debit order and a year later lawyers contact me not even vodacom nope just straight lawyers. The lawyer then also agreed that vodacom should contact me before this becomes a legal matter and I thought matter was settled now here we are 2 years after my contract was stopped lawyers are deducting from my bank. This matter I will also take up with ombudsman but for anyone ever thinking of Vodacom do not do it. Building a credit record to buy house etc is already hard in South Africa we don't need Vodacom to make it worse for us, simply because they don't have their paperwork in order
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
