MM
Maryke M
1 reviews | Active since Apr 2016
04 Sept 2021, 13:41
Contract ending 30 october 2021. I want to stop my cotract 30 October 2021
It come under my attention that you take 6 months to a year to end a contract. According to my contract *** is ending 30 october 2021. PLEASE Note at 30 October 2021 i want my cotract to end i dont want to go on or upgrade the contract. Please note message was send to facebook, email was send to customer service. Respons was just contact us on 30 september to log a call that contract is ending.
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Vodacom's replyOfficial
04 Sept 2021, 16:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2021, 16:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team