HH
Hope H

1 reviews | Active since Dec 2019

04 Jan 2020, 16:50

Contract ended still sending invoices

I had a contract with Vodacom it came to an end, written confirmation was handed to Vodacom at the end of November, they even switched my account over to a pre-paid. Vodacom confirmed that the last payment was end of November, final payment was paid and now they still sending accounts. Vodacom your service is utterly poor, your lack of communication is poor I can't understand how you're actually still in business.

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team