1 reviews | Active since Oct 2011
Contract ended in September and I am still getting billed.
My Contract with Vodacom has ended in September 2017 already. I have spent hours on the phone talking to the call centers just to get it stopped. I still get billed every month and my account shows in arrears even though I have a prepaid number now.
I never get a call back.
I am getting sick and tired of Vodacom!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Abraham,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the bad service received.
Regards,
UW
Dear Abraham,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the bad service received.
Regards,
UW