CGAD
Clalucia Gletes Alulida Dyove
1 reviews | Active since Jul 2022
01 Apr 2024, 09:10
Contract ended however I am still being deducted from vodacom
Good day all
Vodacom it's a company which I will never recommend to no one in this entire earth.
I finally finished my contract with them in February this year , it was a contract for 2 years I signed.. However they still billing.. I ASK WHY?
I have phoned them several time and went to the store where I signed the contract,, believe me that both on line and the store they giving me a ran around.. I received a message from vodacom that says the contract it's ended.. End of March they diducted, this coming month I see in Voda app, amount I owe.. This is rediculous..
I have not signed a new contract..
I want my money back
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Replies (1)Vodacom's replyOfficial
01 Apr 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
