CGAD
Clalucia Gletes Alulida Dyove

1 reviews | Active since Jul 2022

01 Apr 2024, 09:10

Contract ended however I am still being deducted from vodacom

Good day all

Vodacom it's a company which I will never recommend to no one in this entire earth.

I finally finished my contract with them in February this year , it was a contract for 2 years I signed.. However they still billing.. I ASK WHY?

I have phoned them several time and went to the store where I signed the contract,, believe me that both on line and the store they giving me a ran around.. I received a message from vodacom that says the contract it's ended.. End of March they diducted, this coming month I see in Voda app, amount I owe.. This is rediculous..

I have not signed a new contract..

I want my money back

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2024, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team