NM
Nomfundo M
1 reviews | Active since May 2022
20 May 2022, 17:47
Contract ended but I am owning yey account was fully paid for 2 years ago.
Worst experience ever, my contract ended in Aug 2020, I went to Vodacom was told my account is closed. A year and half later I got declined for a car because Vodacom has listed me for ITC for missed premium. I checked and they wanted R500 right after they had deducted a premium after my account was paid up. It's very unfortunate I don't have money for lawyers but this matter needs legal action against vodacom for real. To add salt to injury they have me a number that sent a text saying I am not owing anything.
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Replies (2)
Vodacom's replyOfficial
22 May 2022, 09:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 May 2022, 09:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NM
Nomfundo M's updateReviewer Update
01 Jun 2022, 11:40I got a call from consultant regarding my issue and they gave me the number to contact of which I Believe it for customers *** this number is not working this is uncordfore I need settlement letter I paid every money I owe
NM
Nomfundo M's update01 Jun 2022, 11:40
Reviewer Update
I got a call from consultant regarding my issue and they gave me the number to contact of which I Believe it for customers *** this number is not working this is uncordfore I need settlement letter I paid every money I owe