1 reviews | Active since Nov 2024
Contract ended bt still deducting
I am extremely disappointed with the way you handle accounts. My contract ended in March 2025 and I duly requested its cancellation. Despite this, Vodacom has continued to deduct money from my account up to August, which is both unfair and unacceptable, amounting to R2900 I have been more than patient, but your flawed customer service has caused me unnecessary financial and emotional distress. I demand the following: Immediate cancellation of my contract (if not already actioned). A full refund of all amounts ********ly deducted since March, R2900. If this matter is not resolved urgently, I will be left with no choice but to escalate the issue to the Consumer Protection Ombudsman and other relevant regulatory bodies.
