Contract ended and I'm charged in full for top up months!! No notifications!

Sooooooo its Vodacom "again." When will you guys learn.

My 24 mth data contract came to an end 27th Nov 2018. Part of this deal is to get free data. But because my 24 mth up, Vodacom ended the free deal and now I have to pay double. Why does a vodacom not inform us, keep us updated, why didn't you just send me an SMS, tell me my contract ending on 27 Nov, my current deal will fall away, if I have not renewed my contract Vodacom will charge me in full. Isn't this part of our business relationship. I have been a client of Vodacom as a business partner as well as in my private capacity for many many years. I am very disappointed. I will have to review continuing this relationship. I'm not so sure that it benefits my business anymore. Either way, I will be changing something.

Jolyn Crow Cape Gateway Shuttle & Transfers