1 reviews | Active since May 2014
Contract ended a day early; me losing a whole lot of data and airtime
Since I've been having unresolvable disputes with Vodacom I've decided to close all my accounts as soon as I can afford to, while getting the ombud's assistance for my losses. I was able to put in a request to close down 2 lines for this month end, and guess what? Today was supposed to be the last day but surprise surprise...the lines are already closed, so I lost all the data and airtime I planned to use up today. Like seriously now...these guys are mafias!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
