TM
Thabo M
1 reviews | Active since Aug 2015
20 Aug 2015, 14:31
contract ended
(service number ***)<br> <br> I had a 24 months contract vodacom ,my contract ended february 2015, never even skipped a month of payments ,,but they still billing me for a contract which ended.I was not notified nor received any messages prior to the end of my contract,now they want me to pay for a contract that ended ,i didn't even use that airtime nor sim card.,and also a ********** upgrade was done on my account ,affidavits were sent for cancellation,credits were passed on the account ,and now i m being told that my account is outstanding,for what<br> contact -***<br>
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Replies (1)Vodacom's replyOfficial
21 Aug 2015, 08:58Hello tmtshwene,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Aug 2015, 08:58
Official
Hello tmtshwene,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Best regards,
