Contract end date incorrect

Dear Vodacom

I hope this email finds you well.

So last nonth when I was on Annual leave trying to get hold of your legal department I was literally on the ohone for more then 30 minutes holding on and being reverted to different departments to get answers but I see this week you guys I contacted every possible contact number to get hold of me because my account now shows in an arrears.

So last year I was on maternity leave and we agreed on a pause on my account for 5 months according to my knowledge that means my contract i initially had to end January 2019 but becsuse of the pause its June 2019 but when I phoned cancelation in May it said my contract is only ending in 2020.

I need clarity on this as I logged multiple request for accounts or legal department to contact me but nothing.

I refuse to speak to someone about my arrears of R650 until my account is corrected.

Stacey-lee Petersen *** 429 1st Avenue or 98 kudu avenue, Lotus River ***, ***