ES
Erika S
1 reviews | Active since Jan 2020
13 Jan 2020, 17:37
Contract end
Good day We have a contract with Vodacom for two ye*****very month is n difrent debit order.Desember was my last month with th contract.i go to the vodaco. Shop they tel me no I must fone the customer care to cancelled the contract.I fone on the 26 December the custemorcare the guy how was helping me he said the contract is cancelled.they de duct every monthy with n debit order some of the months is more than the contract said.please can you help me they said i how them monthly for Desember
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Vodacom's replyOfficial
14 Jan 2020, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ES
Erika S's updateReviewer Update
16 Jan 2020, 13:18I am not happy with Vodacom , now they said I own then R829.76 for a contract what was expired on Desember and they said there is a nother contract on my name.
Really I dont onther stand now what is going on.
I loos my job and still I must make plan to pay that amount they said I own them.
Really I dont onther stand now what is going on.
I loos my job and still I must make plan to pay that amount they said I own them.
ES
Erika S's update16 Jan 2020, 13:18
Reviewer Update
I am not happy with Vodacom , now they said I own then R829.76 for a contract what was expired on Desember and they said there is a nother contract on my name.
Really I dont onther stand now what is going on.
I loos my job and still I must make plan to pay that amount they said I own them.
Really I dont onther stand now what is going on.
I loos my job and still I must make plan to pay that amount they said I own them.