RL
Rodriques L

1 reviews | Active since Jan 2014

02 May 2017, 20:56

Contract end

<p>March 2017 my contract ended. A month ahead of that i confirmed cancellation. Both the insurance and contract. Vodacom even sent my texts, and told me that end of march 2017 would be the last installment id make. Vodacom debited me tonight again. After i had cancelled in march.......... </p>

0
Replies (2)
Vodacom
Vodacom's reply03 May 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 May 2017, 09:43
Official

Good day

Feedback has been provided to you on above matter via email. Once again, please accept our sincerest apologies for the inconvenience caused.


Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,