Contract Dispute

On the 9th of May 2024 I downgraded my contract as I was not ready to upgrade. When I contacted Vodacom to facilitate the process we agreed on a month-to-month contract so that I can upgrade without having to wait for another 24 months. In August 22, 2024 I upgraded to my current contract for 36 months to my surprise when I checked contract end period, it indicated 30 May 2029 which is way past our agreed 36 months. I have tried several instances to resolve this matter with no luck. To put this into perspective, my initial 24 month contract was R69,01 and my current contract is R1389,99 which I am expected to pay way over our agreed contract date. I just need Vodacom to honour our agreement. To think we have been in business for over a decade and for Vodacom treat me like this it is just wrong