CZ
Conrad Z
1 reviews | Active since Apr 2010
20 Sept 2022, 12:45
Contract dispute
Despite loads of e mails , phone calls and even an attorneys letter i still fail to receive satisfation. In a contract upgrade in Feb 2022 i was given 150 extra minutes talk. After the first month this was not honoured. Whem queried i was told the sales rep made a mistake. What ******* !!!!!!!!!
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Vodacom's replyOfficial
20 Sept 2022, 13:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2022, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team