1 reviews | Active since Mar 2017
Contract dispute
<p>Last year end of November I took a contract with Vodacom of a tablet paying R99 p/m over the phone. The agreement was that the first deduction will be January. But Vodacom didn't honour their word instead they made three deductions from my account and I reversed them because it wasn't our agreement. January I received a statement that I owe Vodacom R310.05 I wasn't happy with that because I don't know where they got that amount. Now this month I received another statement saying I owe R676.55. I'm not happy with their service at all and now they have been a huge inconvenience to me and I want this matter resolved ASAP! My reference number is I ********** .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dont contact me on watsup as you have disconnected my phone. How am I suppose to access it. Use the same method you used to contact me when you offered me the contract.
Dont contact me on watsup as you have disconnected my phone. How am I suppose to access it. Use the same method you used to contact me when you offered me the contract.
