Contract discrepancy
Before u walked in I told Carol that I wanted either a lg v60 thinq or samsung s20 ultra or Samsung S10 note +. The lg guy was there and he gv me a demo. So Carol asked if I wanted to see a g8x I sed yes but at no time did I say I wanted it. From my vantage point that I was sitting I cld not see name on box. Only after signing did I see I was given the wrong ph. I saw u walk in.
They guy that helped me transfer from one ph to the other sed to prof in front of me that I asked for an lg v60 thinq and only realised at his desk I got the wrong ph. I think that was when he pointed it out to me that I had the wrong ph. As for the transfer I didnt say I didnt want to pay I sed I didnt currently hv the money. I even told him to leave it I will come back.
So Im sittg with a ph that for me is a downgrade on my previous ph. I upgrade not downgrade.
So I feel vodacom shld take responsibility. Vodacom do right by yr customer.
I know its a late response but I hv b very ill all this time. Still recovering.
