Contract denied why???
<p>I App**** for my first contract with you for a amazing offer for a data bundle which would save me so much money every month as I am currently a prepaid customer! But due to the fact that I am not a person who likes credit and doesn't have accounts but has no bad credit I was denied, which I only found out when I phoned 6 days after applying after many calls to the branch I app**** at! I was told a review would be done and I would get a call, still waiting days after and nothing! Why am I being penalized, I spend allot of money with you vodacom for prepaid but now I cannot get a contract or even an answer to my questions as to why I am waiting over a week for this, I really want this contract as it will be very beneficial for me but it seems they just want me to pay pay pay!! I am not a bad spender I am just not a big believer in credit why am I being punished vodacom, because of some issue that I don't meet your minimum requirements but you'll take so much of my money on prepaid bundles!!!!! You will get paid your R299 every month so what's your issue really?????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
