LM
Lebolo M
1 reviews | Active since Jun 2012
20 Apr 2021, 12:37
Contract (Data and Insurance) cancellation frustration.
I had a contract with vodacom, for two years 5G of data, after 2 years, they upgraded me without my consent, I tried to cancel the contract and the insurance, they continued billing me. It's very frustrating as I wasn't using the number any longer and the data. I want to be compensated, I cancelled the insurance a long time ago, the continued to bill me.
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Replies (1)Vodacom's replyOfficial
20 Apr 2021, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
