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Oniccah M
1 reviews | Active since May 2023
26 Jul 2023, 18:38
CONTRACT
CANCELLED A CONTARACT WITH VODACOM IN FEBRUARY NOW AM GETTING CALLS FROM THEIR COLLECTIONS DEPARTMENT WHAT KAAK IS THAT VODACOM ITS THE WORST NJE,
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Vodacom's replyOfficial
27 Jul 2023, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2023, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Oniccah M's updateReviewer Update
07 May 2026, 21:54Dear Vodacom
Please tell me why am getting emails and calls from MBD saying that am owing your store, whilst your employees three years back they sold me a product that is different from what I asked for and cancelled the contract the following day whilst they deducted the money for the application, now please explain why am owing R 1,839.46, whilst the consultant product knowledge was poor, only when I returned the sim one of the colleague stated that sim does not work in a mobile phone but a home router whilst I need a data sim for my phone which I explained and was told to insert the sim in my phone after a few hours, I was already home by the time and it did not work but managed to return to the store the following day to cancel as it's not what I intended the sim for and was told that the contract is cancelled!!!
Please tell me why am getting emails and calls from MBD saying that am owing your store, whilst your employees three years back they sold me a product that is different from what I asked for and cancelled the contract the following day whilst they deducted the money for the application, now please explain why am owing R 1,839.46, whilst the consultant product knowledge was poor, only when I returned the sim one of the colleague stated that sim does not work in a mobile phone but a home router whilst I need a data sim for my phone which I explained and was told to insert the sim in my phone after a few hours, I was already home by the time and it did not work but managed to return to the store the following day to cancel as it's not what I intended the sim for and was told that the contract is cancelled!!!
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Oniccah M's update07 May 2026, 21:54
Reviewer Update
Dear Vodacom
Please tell me why am getting emails and calls from MBD saying that am owing your store, whilst your employees three years back they sold me a product that is different from what I asked for and cancelled the contract the following day whilst they deducted the money for the application, now please explain why am owing R 1,839.46, whilst the consultant product knowledge was poor, only when I returned the sim one of the colleague stated that sim does not work in a mobile phone but a home router whilst I need a data sim for my phone which I explained and was told to insert the sim in my phone after a few hours, I was already home by the time and it did not work but managed to return to the store the following day to cancel as it's not what I intended the sim for and was told that the contract is cancelled!!!
Please tell me why am getting emails and calls from MBD saying that am owing your store, whilst your employees three years back they sold me a product that is different from what I asked for and cancelled the contract the following day whilst they deducted the money for the application, now please explain why am owing R 1,839.46, whilst the consultant product knowledge was poor, only when I returned the sim one of the colleague stated that sim does not work in a mobile phone but a home router whilst I need a data sim for my phone which I explained and was told to insert the sim in my phone after a few hours, I was already home by the time and it did not work but managed to return to the store the following day to cancel as it's not what I intended the sim for and was told that the contract is cancelled!!!