Contract

Hi My name is Shirley Mahlase

I bought a IPhone XR on contract two years ago, my contract was ending feb 2021. Locked a call to cancel my contract and guess what it was upgraded without my knowledge. I had to pay R2600,00 for an outstanding that was not created by me and a gentleman in Merose Cellucity helped to log a complain that the must reverse my contract that I didn’t ask for. I went back to check and I was told I owe 700, for what now I get a msg again that I am due for upgrade. I call Cellucity again guess what they still cancelled my contract instead of reversing it. I am beyond mad at this network service I e been a customer for years. I know I am just a number but dis is my Monet and my name that will be dragged in the credit center. Please resolve dia or I’ll have to open a case of ***** since y’all have all the information on the system but u choose to ignore it. Dis online workers are messing me up and I know I am not the only one. Don’t want come back here