KM
Kamohelo M
1 reviews | Active since Oct 2020
09 Sept 2021, 19:58
Contract
I called Vodacom to cancel my contract as it ended,they promised me that there is no need as it won't make any difference, as they send me statement,I noticed that the amount is higher than the one we agreed on,I just need them to stick to their promised and stop billing me what we didn't agree on.
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Vodacom's replyOfficial
10 Sept 2021, 07:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2021, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team