JL
Jacques L
1 reviews | Active since Aug 2022
29 Apr 2026, 04:54
Contract cover plus added to my account without my consent
Contract cover plus added to my account at upgrade without my consent. Please remove and credit my account
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Apr 2026, 08:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2026, 08:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
29 Apr 2026, 13:59Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed, the query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply29 Apr 2026, 13:59
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed, the query has now been resolved.
Regards
Consumer Website Team