jD
jody D
1 reviews | Active since Apr 2023
18 Apr 2023, 10:07
CONTRACT COVER PLUS
My vodacom contract was renewed end of March 2023 Without asking me they added CONTRACT COVER PLUS to my account, with a message to sms CONCOVOFF to 30150 if I did not want it
I have been trying to send an sms to 30150 for 2 weeks now and all I get is NOT DELIVERED
Please can you take this off my account!!!!!
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Vodacom's replyOfficial
18 Apr 2023, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Apr 2023, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team