MM
Miche M
1 reviews | Active since Feb 2015
31 Aug 2025, 08:52
Contract cover ****
Good day
I am at my wits end and feel like Vodacom is *****ing me. When I took out a phone on my number, Contract cover was suddenly activated which I never did and I had to pay for it and was never refunded even though I told the lady that I have never accepted it.
Now the same thing is happening, Contract cover has been activated and I never accepted it. I want it canceled and my money refunded.
I hope you can help me with this.
I look forward to hearing from you.
Many Thanks
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
31 Aug 2025, 16:29Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply31 Aug 2025, 16:29
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
