1 reviews | Active since Feb 2015
My internet contract was switched over to a cell phone account that belongs to someone else on the 4th of August 2014 at Vodashop Cresta (I stay in Vanderbijlpark). This deal was handled by a person named Ndumiso dealer ID: 9692. I have spent quite a few days to find out where and why this happened. I contacted Vodacom on the 26th of November 2014 to stop my existing account and to log a *******ion complaint in this regard. I've been cut off any send through from one person to the other more than 18 times that day but eventually I spoke to a person named Martin and he assured me that he will stop my monthly subscription and will send the info through to their ********** department that will investigate and contact me. Till now I didn't receive any contact from Vodacom and the R465 pm are still been subtracted. I'm so frustrated because Vodacom just give me the \***** you"attitude and are not bothered to assist me with the problem I've got. I don't get any assistance from Vodacom head office. Everybody just tell you that they cannot assist and I must talk to the next person"
Best regards,
Best regards,
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