Contract conditions not met

<p>The purpose for posting this complaint here is that I have not received any response from the complaint registered with the customer call centre. Today I was told that my account has been migrated to Vodacom 3D. The Vodacom 3D call centre does not answer the phone. I am hoping that whoever responds to Hello Peter complaints will be able to action this two month old complaint.</p> <p>When upgrading my contract I was quoted for 1 GB free data x 24 months and 100 free mins x 24 months over and above the data and minutes included in the Smart S contract. I have not received the 1 GB free data and te 100 mins are restricted to Vodacom to Vodacom numbers only. I have also been charged for 500 MB of data every month. I originally reported this to Vodacom on 13 March 2016 at 11H54. I reported it again on 01 May 2015. To date I have not had any reply from Vodacom. The matter has not been corrected on my May/June invoice.</p>