AJ
Andre J

1 reviews | Active since Jul 2011

15 Aug 2015, 11:57

Contract changed without both parties' permission

I have two contracts with Vodacom. Have had them for years. The one for almost 15 years. A few months ago the contract amount was changed, in the middle of the contract period, without even discussing it with me. I accepted that I had no choice. But found out today that it is completely against the CPA. I would my contracts returned to the original amount, as well as a refund for all the moneys that was *******ly claimed from me.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2015, 08:19
Official
Hello Service Demand,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team