1 reviews | Active since Mar 2012
Contract Change WITHOUT permission
<p>I have several contracts with Vodacom and it seems that they do just what they want. They have now changed one of my contracts to something I have never requested. This is totally unaceeptable and need to be rectified as soon as possible. I tried to contact the 111 number but the call centre agent decided it is good manners to just drop the call in my ear!! Pathetic!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team