1 reviews | Active since May 2016
Contract change of ownership still not sorted out after 4 months
<p>I had a cellphone contract which I did a change of ownership of into my dad's name last year August because I moved to Australia. Vodacom billed me for September, after which my dad went to an agent to sort it out. They said it was now sorted out. It clearly wasn't because I got billed for October as well. My dad went back again, same ****, got billed for November as well! So please Vodacom, if one of your people are reading this, tell me what the hell are we supposed to do to sort this out once and for all? December's debit order will only go down on 1 February, when you will probably debit order me again!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
