Contract canceltion

<p> Vodacom is quick to sign contracts but do not dare to try and cancel your contract. They then have all types of issues on why they cannot help you at that moment, whether it be at a branch (Menlyn Park) or calling their cancelations department ( ********** )</p> <p><br /> After waiting for over an hour at the Menlyn Park branch, I was informed that they cannot assist and I needed to contact their cancelation department. The cancelation department informed me “Sorry, we are off line”</p> <p>I work abroad and it’s difficult to call Vodacom at any instance then. I am only in SA for 5 days every 2 months and have various other business issues also to attend to. <br /> <br /> I have decided to start this complaint process and I will also be obtaining legal advice on how to proceed with Vodacom going forward.<br /> <br /> I do not anticipate getting any assistance from Vodacom on this complaint.</p>