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ZamaNzolo M
1 reviews | Active since Jun 2022
19 Oct 2023, 09:11
CONTRACT CANCELLLIATION IS A STRUGGLE
I have been paying for a service that I am no longer using for years, it's difficult to cancel the contract. If you call them and to mention the word "CANCEL" they drop the call immediately.
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Replies (2)
Vodacom's replyOfficial
19 Oct 2023, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2023, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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ZamaNzolo M's updateReviewer Update
19 Oct 2023, 13:07Thank you for attending to the matter , I have received the cell phone notification of cancellation .
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ZamaNzolo M's update19 Oct 2023, 13:07
Reviewer Update
Thank you for attending to the matter , I have received the cell phone notification of cancellation .