1 reviews | Active since Nov 2016

11 Apr 2021, 12:16

Contract cancelling

I have a contact with Vodacom main number *** I don't know what I'm paying because Vodacom consultant keep on adding stupid things to my bill. I have a router now ending in april 2020 but I phoned Vodacom to cancel router contract and they don't want to instead they added another number where I must pay 250 a month on top of a phone n router now my Bill is R833 ....I want to cancel my contract is that too much to ask....ai Vodacom I hate it please assist me in cancelling my contract im sick and tired now

0
Replies (4)
Vodacom
Vodacom's reply11 Apr 2021, 15:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply11 Apr 2021, 15:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's update30 Apr 2021, 05:57
Reviewer Update
Still waiting for a call from Vodacom
's update30 Apr 2021, 05:57
Reviewer Update
Nobody called me