Contract Cancelled Without My Authorization

Vodacom, yesterday you 'rewarded' myself, a loyal customer of nearly 16 years, by cancelling my contract without my authorization. This simply put is a breach of contract.<br> <br> You then proceeded to offer no urgency to correct the matter as the only response I managed to painstakingly get from your call centre and agents at the Brooklyn Vodacom Shop is that the new system must be to blame.<br> <br> The migration of customers from one system to another is your problem, not mine. I thus refuse to simply be content with being without a service (that I pay a lot of money for) because of your incompetency. I also refuse to be further inconvenienced by calling your call centre or visiting any of your branches.<br> <br> You need to resolve this matter TODAY!!