cP
cindy P
1 reviews | Active since Jun 2012
01 Dec 2015, 09:01
Contract cancelled - Funds still being deducted
Cancelled all contracts with Vodacom in August 2015, on Website, via email, and consultants. Yet Vodacom continue to deduct the monthly subscription.<br> <br> Try calling the call centre to resolve, the staff are rude (at least nothing has changed there) and get left on hold.<br> <br> 1) Please can I have my funds paid back immediately<br> 2) CANCEL ALL CONTRACTS (NEVER WANT TO DEAL WITH THIS ORGANISATION AGAIN, AFTER 20 YEARS)<br> <br> <br> <br>
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Replies (1)Vodacom's replyOfficial
01 Dec 2015, 13:01Hello moneyforjam,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply01 Dec 2015, 13:01
Official
Hello moneyforjam,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
