cP
cindy P

1 reviews | Active since Jun 2012

01 Dec 2015, 09:01

Contract cancelled - Funds still being deducted

Cancelled all contracts with Vodacom in August 2015, on Website, via email, and consultants. Yet Vodacom continue to deduct the monthly subscription.<br> <br> Try calling the call centre to resolve, the staff are rude (at least nothing has changed there) and get left on hold.<br> <br> 1) Please can I have my funds paid back immediately<br> 2) CANCEL ALL CONTRACTS (NEVER WANT TO DEAL WITH THIS ORGANISATION AGAIN, AFTER 20 YEARS)<br> <br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2015, 13:01
Official
Hello moneyforjam,

Thank you making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team