cL
clarissa L
1 reviews | Active since May 2022
14 Jul 2022, 08:52
contract cancelled
I was have been have a difficult time with vodacom since the day I took out that contract, I was finally able to cancel my contract last month and paid the last amount that was due and this amount was confirmed by one of the vodacom consultants! today I received a bill of R131.22 what the hell is this for? because they sent me an email stating that my number is now prepaid after I cancelled the contract! I am so damn sick and tired of vodacom
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
14 Jul 2022, 12:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
cL
clarissa L's updateReviewer Update
14 Jul 2022, 12:59thank you. Please stop sending me statements. Can you please confirm that the contract is indeed cancelled
cL
clarissa L's update14 Jul 2022, 12:59
Reviewer Update
thank you. Please stop sending me statements. Can you please confirm that the contract is indeed cancelled
