GW
Gareth W

1 reviews | Active since Mar 2011

23 Mar 2017, 12:59

CONTRACT CANCELLED BUT STILL BILLED ... PART 2 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>This is the 10th time im logging this despute with Vodacom . Below is the link to my previous despute on HelloPeter .<br /><br /></p> <p>https://www.hellopeter.com/vodacom/reviews/contract-cancelled-but-still-billed-2- ********** <br /><br /></p> <p>It is nearly the end of the month and nobody has helped with this this ... i am been told to contact departments ONLY to be told again and again its the wrong department after been instructed by email to contact said department .<br /><br /></p> <p>your systems are pathetic and everyone is telling me something different stories and nobody can give me a logical answer and nobody is trying to assist me expect for Tebogo Mokoena in collections, who has tried but cant help much .<br /><br /></p> <p>I AM TIRED OF CALLING VODACOM ALL THE TIME AND NOBODY CAN HELP ME !!!!!!!!!!!!!!!!!!!!<br />THIS IS PATHETIC AND YOUR STAFF MEMBERS ARE UNTRAINED IN DEALING WITH MATTERS !!!!!! I SUGGEST YOU INVEST IN MORE TRAINING AND LESS TIME IN ADVERTS .<br /><br /></p> <p>THIS IS THE LAST TIME IM GOING TO POST ON HELLOPETER ... THE NEXT TIME IM GOING TO THE ARGUS AND MY LAWYERS</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2017, 13:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

GW
Gareth W's update23 Mar 2017, 13:12
Reviewer Update

yeah that is what was told to me before 2 weeks ago .