Contract cancelled at call centre without my consent

<p>I did not get my 150.00 for Feb 2017 like i get monthly with my contract. I called 082111 and was sent from one department to another with no positive result. I deal with several woman who could not assist but advised that my contract was cancelled at the call centre without my consent. On Sunday 12 Feb 2017 i went to Vodacom The Glen to see if they could assist me but also advised that the department is closed on a Sunday and they will follow up on Monday 13 Feb 2017. I have not cancelled my contract but for some reason my contract was cancelled and made into a prepaid number which i did not advise. I have been dealing with Thabang at The Glen and he has not yet given me feedback on my query. Today is the 14 Feb 2017 abd i still have not received any feedback from the call centre or Vodacom The Glen. I have logged a call with the call centre and they have given me a reference number which i do not have on me currently but i am sure it would be on the system. I am really dissappointed with Vodacom who claims that they are the biggest & best network provider but their services SUCK and thier call centre SUCKS even more, people need more training and need to be more professional.</p> <p> </p> <p>I AWAIT YOUR URGENT REPSONSE.</p> <p> </p> <p>Disgusted customer of VODACOM</p>