NO
Noreen O
1 reviews | Active since Feb 2014
01 Oct 2015, 14:15
CONTRACT CANCELLED AND THEY ARE STILL BILLING ME
Went into the vodacom shop to cancel my contract and was told I have to phone a specific number to have the contract cancelled as they couldn't do it from the shop!! I then phoned the given number and cancelled the contract on my phone which had expired. They have now put through a debit order on my account for R471.21 claiming that this is arrears for my handset? <br> This is THEFT. I have been put through to about 5 different departments all unable to assist because I am no longer on their system.<br>
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Replies (1)Vodacom's replyOfficial
02 Oct 2015, 07:53Hello nowtram,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply02 Oct 2015, 07:53
Official
Hello nowtram,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
