nO
natasha O
1 reviews | Active since Sept 2017
20 Nov 2017, 12:02
Contract cancelled
Since 2 September 2017 I have reported Vodacom. My contract (1 of 4) was cancelled without my consent or permission. I lost over R800 in airtime. Not one person at Vodacom can give me proper feedback on how or why this happened. After numerous helllopeter posts and complaints my problem is still not solved. I have now stopped paying my contracts. They can cancel all my remaining contracts like they did with the first one. I am done! I would rather switch to Telkom! My contracts was suspended due to non payment. Keep it that way! Cancel them all! I am done!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Nov 2017, 13:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2017, 13:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
nO
natasha O's updateReviewer Update
20 Nov 2017, 15:55No thank you. You will not be able to reach me as all those numbers are out of order. So good luck!
nO
natasha O's update20 Nov 2017, 15:55
Reviewer Update
No thank you. You will not be able to reach me as all those numbers are out of order. So good luck!