CB
Chantelle B

1 reviews | Active since Jun 2017

29 Jun 2017, 12:07

Contract CANCELLED

<p>I have been struggling with vodacom since January 2017, I did a Buy out through Cell C and Paid the full amount due. and now they tell me I owe them R6000 contract fee?? i cancelled the contract the lady that helped me never submited it, i was asked to described her (REALLY)??? i had to resubmit the form wherby I did, now Vodacom still phones and messages me for The R6000, that i do not OWE! can ONE person please sort this issue out as it is pathetic from Vodacom and i have spoken to so many Vodacom Workers.</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Jun 2017, 12:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,