Contract Cancellations

Item: Vodacom
Rating: 1
Author: Rudie S

<p>I cancell my contract via phone call a long time ago and now i'm getting smsses stating that i've been handed over due to contract not being paid, i cancelled my contract 2 years ago and now i'm getting a bad name. This is unaccepteble. They did the same with my wife.</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Mar 2017, 19:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply27 Mar 2017, 19:15

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Contract Cancellations

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