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Paulus M
1 reviews | Active since Apr 2021
07 Apr 2021, 16:55
Contract cancellations
I have been trying to cancel two contracts with Vodacom by calling customer care without success. Each time they say you will get an SMS but nothing happens. This is from January, the new story is that the contracts have now been extended. How can they extend the two lines without my consent.
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Vodacom's replyOfficial
08 Apr 2021, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team