NP
Nonokazi P
1 reviews | Active since Aug 2020
18 Aug 2020, 16:47
Contract cancellations
I received a funny sms from vodacom with ref no saying that my quotation has been processed and I called them and they said i've upgraded to a samsung s20 of which I ddnt, vodacom is failing me dismally and they do not seem to care even if u tell them hw much stress they are causing in your life
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Replies (2)
Vodacom's replyOfficial
19 Aug 2020, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NP
Nonokazi P's updateReviewer Update
19 Aug 2020, 09:58Tnx for the reply, i'll wait patiently for the case to be resolved with no hustles
NP
Nonokazi P's update19 Aug 2020, 09:58
Reviewer Update
Tnx for the reply, i'll wait patiently for the case to be resolved with no hustles