Contract cancellation without the customer's knowledge

<p>I have a cellphone contract with vodacom, and i have been having the worst experince. i took the contract in September 2016 , and this contrct will be valid until 2018, i have to receive airtime of R110.00 for the duration of the contract , howver i only receive such airtime for only two moths . on the 1st of December i was expecting my airtime as ussual , such aitime were nowhere to be found and when i enqire i was told that such contract has been cancelled at Macro Store In germiston . i tried to call call centre at Vodacom and i was taold that i cannot be assisted unless i went to Macro Germiston or the neearest Vodacom whereby a i went to the nearest Vodacom Store ( at Newtown Juction) i could not get assistence , i was forced to go to Germiston where they knew nothing about my cancellation contract as they indicated that they cannot even access 3cd system , they had to send email to vodacom who cannot assist me . i cannot pay for such contract where i cannot even get the benefits that i was promised to get monthly , i am very disterbed by what is currently happening and as a customer i am expecting best service for what i am overpaying for but such is not hapening . i cannot pay for something i am not getting . </p>