Contract Cancellation Trauma

<p>On October 11th I went to Vodacom Menlyn to cancel my contract. I've paid the 'premature cancellation fee' and I've sent the prove of payment through to the cancellation department. After I found out today (18th) that it still hasn't been cancelled, I've spent a staggering 2 !! hours on the phone trying to get the contract cancelled. My attempts (and energy) ended when a team leader, Darryl Govender dropped the call, after he told me an outright lie in an attempt to get me off his back. He does not have an ounce of pride for his job otherwise he would have phoned me back like he promised he would do. I then phoned again and got to speak to his superior, she was on the attack from the get go and did not care to listen to what I had to say. She also dropped the call when she couldn't answer my questions. I understand..she also, is not competent enough to do her job. I failed to get her name. Please Hello Peter I hope and trust that you will be able to help me to resolve this problem. Vodacom does not feel a thing for their customers, I accept it and would like to move on to greener pastures. Please help me to cancel my contract! It was Vodacom's choice to wash their dirty washing in public - not mine.</p>