contract cancellation still not processed

Good day

Please note that cancellation of ********** 682 was requested and paid in full for on the 14 May 2017

I have been at the store on three occasions and emailed my request personally twice to no avail.

See email for supporting documents that the store sent including, proof of payment, signed quote and id document.

Till today this is going off my account, please cancel this immediately and advise why this was not done.

Id expect that all over charges be refunded to me.

Jameel Dalvi ********** 768