1 reviews | Active since Dec 2016
Contract cancellation - sending me from pillar to post
<p>I cancelled my Smart S contract with Vodacom in July and upgraded to a 1Gig contract. To date the Smart S contract has not not been cancelled and my data contract is not effective. What annoys me the most is that they are charging me for the contract I cancelled in July.</p> <p>When making calls I'm sent from pillar to post because no one seems to know what to do. I'm tired of this pathetic, appalling service!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
