Contract Cancellation Nightmare

<p>My Vodacom contracts have expired and I phoned in October 2016 to cancel both of them. I was assured that October will be my last month. When I contacted Vodacom in November 2016 both my contracts was still active. I phoned twice in November to cancel my contracts again. What frustrates me the most is that Vodacom cannot email me a confirmation that my contracts are cancelled and there is no way to email them about my query. I explained that I need email confirmation that my contracts has been cancelled because I do not even have the sim cards anymore but never received any confirmation.</p> <p> </p> <p>I want these contracts cancelled and I need an email confirmation ! </p> <p> </p> <p> ********** 5100 and ********** 9525</p>