EN
Ednah N
1 reviews | Active since Mar 2017
02 Jun 2020, 09:35
Contract cancellation
Vodacom please call me back, i cancelled my contract March 2020 and debit order was suppose to end 1 May 2020 as per the consultant i spoke to when i cancelled. Now i see you attempted to debit my account today and you find that there are no funds. Please contact me i need to know what is going on.
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Vodacom's replyOfficial
02 Jun 2020, 10:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team